Carol asks…
What are the benefits of Remote computer support? Suggest some Remote support and assistance service provider.?
Free PC Help staff answers:
Remote computer support service reduces the cost of local IT support, makes the troubleshooting available on demand and at the same time proactively manage your IT resources for trouble spots and threats. And all this while you are sitting in your home or office as the support is provided remotely and at fixed monthly subscriptions. For more information visit Real Time Data Services http://www.myrealdata.com/remote-computer-support.html.
Jenny asks…
I would like to start a computer business. What should i do?
I plan on starting a computer assistant and services business that will help people with their computers. Hardware, software, upgrades, networks and additional advice are what I am thinking. I would also like to build and sell custom computers if possible. What exactly will i need? Licenses? permits? Insurance? Any assistance is great!
Free PC Help staff answers:
First thing you need is to write a detailed business plan. Do a google search for samples.
Joseph asks…
Computer assistance needed immediately!!?
My parents got me a laptop (HP Pavilion Vista) about a year and a half ago now.
Anyways, I just recently found out that I had a trojan virus so I went out and bought the new McAfee total protection package, I ran the scan and it got rid of the virus. Now however things seem to be getting worse and worse.
Everytime I log on to the internet within a couple minutes I get 2 messages. One containing a message saying
“Windows has encountered a critical problem and will automatically restart in one minute. Please save your work now.” being a windows vista that’s all the information I received.
The other message says that my Services and Controller App is not working. This one with a little more detail.
“Problem signature:
Problem Event Name:APPCRASH
Application Name:services.exe
Application Version:6.0.6002.18005
Application Timestamp:49e01a51
Fault Module Name:StackHash_753d
Fault Module Version:0.0.0.0
Fault Module Timestamp:00000000
Exception Code:c0000005
Exception Offset:01bf015b
OS Version:6.0.6002.2.2.0.768.3
Locale ID:4105
Additional Information 1:753d
Additional Information 2:28950ac307ee71646a0e9808f0802367
Additional Information 3:c32c
Additional Information 4:beb7643aa8aa2d1b4bbfb0684c9d2b5a ”
Anyone know what’s going on? I’m a college student and needless to say, I need my computer 100% function along with internet access without it completely shuting everything down.
PLEASE HELP IF YOU CAN, IT WOULD BE MUCH APPRECIATED
Free PC Help staff answers:
A couple of things you can do.. One is to definitely download malwarebytes, as in addition to a antivirus program, this helps keeps your computer safe.
Another thing to do it to go to Nortons website and they have multiple virus removal tools and instructions, as long as you have the specific trojan virus that was on your computer. If you can’t find it, let me know and i’ll see what i can do.
Mark asks…
slow computer, need assistance.. I have a DELL Microsoft XP, version 2002 service pack 3?
computer: Pentium(r) 4 CPU 2.53GHz
2.52GHz, 256MB RAM
some one please tell me what I need to do, i have scanned for viruses, I dont have many downloaded programs, i just get on to browse internert and check emails.. i do have a screen saver, some music saved and pictures.. HELP.
Free PC Help staff answers:
Turn off the screen saver it uses a lot of memory. Delete your History files and Cookies. Run your Disk Clean up tool Remove unused programs is a great way to free up disk space which will speed up your Computer , Defragment your Hard Disk Drive, Disconnect Unused Network connections.Install and run a security suit. Performing these steps once a month will help you keep your computer running at peak performance.
John asks…
I am in need of some computer assistance regarding video cards?
Here is some basic information regarding my computer, I am trying to play “Fable” and when I go to load the game up it says “A problem occurred initializing DirectDraw. Hardware acceleration may be disabled, please run DXDIAG.” And I am not sure how to correct this, it does it with any game of any kind too. Please call me, 3607734532. Thanks
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) OEM NB-14w2 0100
Enclosure Type: Other
Processor a Main Circuit Board b
1.47 gigahertz Intel Celeron M 410
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: OEM NB-14w2 Rev x
BIOS: Phoenix Technologies LTD 4.06 06/26/06
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
33.48 Gigabytes Hard Drive Free Space
PHILIPS DVD+-RW SDVD8820 [CD-ROM drive]
WDC WD600BEAS-00KZT0 [Hard drive] (60.01 GB) — drive 0 1408 Megabytes Installed Memory
Slot ‘J401′ has 512 MB
Slot ‘J400′ has 1024 MB
Free PC Help staff answers:
Hmm… Don’t you think you should have told us the type of your video card? 
First check the manufacturer’s site for recent drivers. And install them.
Then start menu/run dxdiag
look at the d3d / directdraw tests….
If everything is OK then you may also have problems with the game’s video options. Look for it!
Good luck!
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